The homeowner contacted us after learning her roof shingles were part of a manufacturer recall, leaving her unsure of what steps to take or whether replacement was even possible.
Another contractor had informed her they could not assist, but after reviewing the roof and policy details, our team determined there was a clear path forward. We worked directly with State Farm to document the issue and navigate the claim process.
Once approved, we completed a full roof replacement. The homeowner’s only out-of-pocket cost was her deductible, and she was left with a new, properly protected roof and peace of mind.
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